Support

Beta testing

All content on this site is in the hypothesis stage and will be available once a sufficient number of users is reached. The data displayed includes samples. There are various issues and limitations. Service suspension, data exposure, or data loss may occur.
Your data and personal information are stored on cloud servers located worldwide to ensure quick and secure access. However, it may not comply with the privacy protection or internet security laws of your country such as GDPR. Please use the platform at your own risk.

Warranty and Support by the Sellers

The warranty and support for products are provided by the sellers. Every trade carries risks, so it is important to verify the trustworthiness of the seller. Before placing an order, carefully review their warranty and return policy on their public profile.

In the event of any issues, please communicate with each other and find a solution. You can find the seller's phone number on their public profile.

If you have been deceived, report the incident immediately to your local police along with the seller's IP address (press the IP address button in the message session). Additionally, press the "Report Improper Use" button in the message to inform us.

Best Effort, No Support

Contracts and sales are conducted between users, and Requestland is not involved. Requestland does not provide any support. Please use the platform at your own risk.

Preventing Misuse and Data Review

Check the ban list before use. There are many prohibited items.

For safety reasons, a seller cannot visit a buyer’s home alone. Also, requests for gig work are not allowed, particularly when they involve unfair pay, one-time tasks, or exploitative conditions. We aim to foster a more stable and equitable work environment.

To prevent misuse, criminal activities such as fraud, and harmful behaviors such as self-harm, both public and private data including message session and Banban Board may be analyzed by AI. Additionally, if the Terms of Service are violated, access may be suspended, data may be deleted, and human review may be conducted if necessary. The AI used (OpenAI Moderation API,) does not use submitted data to train models. Please do not use this service for purposes where such analysis is inappropriate or where high privacy protection is required.

Deletion of organizations

In order to efficiently use resources, user accounts and organizations that have had no signed in or fee payments for more than four months will be deleted, including their data.